TERMS OF USE

Welcome to the Gift Organic website and social media channels (collectively referred to as the “website”). By accessing or using our website, you acknowledge that you have read, understood and agree to be bound by these terms and conditions (the “terms”) which, together with our Privacy Policy govern the relationship between you and Gift Organic. Please read these terms carefully before using our website and if you do not agree to these terms, you must not access or use our website.

 

PRICES & PAYMENT

You agree to pay for all products and services you order. Prices given on product pages exclude delivery. The price of products and services offered may change without notice from time to time, but Gift Organic will never change the price of anything you have already ordered and paid for. Gift Organic accepts payment by Visa and Mastercard. All prices are quoted in Australian dollars. Payment card use may be subject to processing fees, but you will be informed of those prior to finalising your purchase.

 

ORDERING

You may order products from the Gift Organic site by placing an order through the product pages. By placing an order with Gift Organic, you are making an offer to purchase the desired products and services from Gift Organic. You are not permitted to order any products for resale to a third party. Gift Organic reserves the right to accept or reject any offer you make, for any reason, including but not limited to if the products requested are not available, payment not being processed successfully, there is suspect your order is for commercial purposes, there is the possibility of fraud or there is an error in the price or description of the product you want to buy. Each offer which you make and is then accepted by Gift Organic, creates a separate and binding agreement between you and Gift Organic for the supply of the relevant products. Maximum orders sizes apply, if you have large requirements, please contact us. You should receive a message on screen confirming your order once your payment has gone through. If you don’t, there may have been a problem with processing your order. If this happens please contact us.

 

DELIVERY

All gift boxes are delivered via standard delivery or express post delivery, Australia-wide. Your preferred delivery method can be selected at checkout. Delivery options are subject to change and will be updated on the Gift Organic website as changes occur. Please note, Gift Organic is not able to guarantee delivery at a specific time of day. 

 

THIRD PARTY COURIER SERVICE

Gift Organic uses third party couriers to deliver our gifts Australia-wide. Due to the reliance on third party courier services, Gift Organic cannot be held responsible for delays during transit. Whilst every care is taken to ensure accurate and safe delivery, Gift Organic cannot guarantee unforeseen circumstances, such as damage or delay that results in a gift not arriving at a certain time or place. If a gift has been delivered to a concierge or front desk at the address specified, Gift Organic cannot be held responsible for the gift getting to the recipient. In the unfortunate event of a delay or delivery issue, Gift Organic will work with the customer to assist in resolving any issues that may be a result of a third party failure.

 

UNDELIVERABLE ITEMS

A gift is considered as undeliverable if (a) the recipient’s address is incomplete, incorrect or cannot be located, (b) there is no one at home to receive the gift and there is nowhere safe to leave the gift  (c) the delivery is refused by the recipient before opening the package.

All undeliverable gifts will either be (a) re-directed to a local post office for collection by the intended recipient or (b) returned to the Gift Organic studio where the customer will be liable for all charges and fees incurred in returning, storing or disposing of an undeliverable gift. When a gift is re-directed to a local post office a courier card will be left at the recipients address to inform them of their local collection point. Gift Organic cannot be held responsible for delays in the collection and pick-up of gifts and is not liable for the quality and condition of perishable goods that have not been collected within a 24 hour time frame from the date and time of attempted delivery.

 

INCORRECT & INCOMPLETE ADDRESSES

Please be very careful in providing the correct, complete and up-to-date address information. If you provide an incorrect or incomplete address and Gift Organic sends your order as per your instructions, Gift Organic cannot accept responsibility for the mistake. If Gift Organic are unable to deliver to an incorrect or incomplete address and the order is returned to the Gift Organic studio and although the gift box can be redelivered, the customer will incur an additional delivery charge as well as a product replacement fee for any perishable items that need to be replenished.

DAYS OF OPERATION
We do not operate on Sundays or South Australian public holidays, so products will not be dispatched on these days. If you order a product during a public holiday or on a Sunday, your order will be dispatched the next working day.

 

REFUNDS & CANCELLATIONS

Gift Organic does not accept refunds or cancellations once an order has been placed. All products are checked for quality before dispatch, and while Gift Organic endeavours to deliver your product in perfect condition, what happens when the goods are dispatched is not the responsibility of Gift Organic.

 

DISCLAIMER & LIABILITY 
Your use of the website and services is at all times at your own risk and you accept that you are responsible and liable in relation to your use of the website. Gift Organic does not guarantee that the website will be available at all times or that it will be provided without fault, error, disruption or viruses. The website may contain links to third party websites. Gift Organic does not make any representations or guarantees in relation to those sites and does not endorse, verify or assume responsibility for the content of any such third party websites. Your use of any third party websites is at all times at your own risk and Gift Organic expressly excludes any liability which may arise from your use of or access to those third party websites.
 

LIMITATION OF LIABILITY
Notwithstanding anything else contained in these terms, Gift organic will not under any circumstances be responsible or liable for any claims, actions, losses, liabilities, damages, costs or expenses suffered or incurred by you, arising out of or in connection with, your use of the website, the gift box or the products whether directly, indirectly or consequentially or whether based in contract (including Gift Organics negligence), tort or under statute. If Gift Organic is found to have any liability to you, Gift Organic’s total liability will be limited to the amount paid by you for your purchase.
 

INTELLECTUAL PROPERTY
The website contains materials that are owned by Gift Organic. Gift Organic reserves all intellectual property rights such as copyright in all materials including but not limited to marketing material, business names, trademarks, logos, website layout, domain names or other distinctive brand features (referred to as “materials”).You must not without our prior written consent: (a) use, copy, distribute, license, sell,  publish, adapt or in any way create derivative works from any of the materials contained on the website; and/or (b) modify or copy the layout or appearance of the website nor any computer software or code contained on the website.
 

PRIVACY & PERSONAL INFORMATION
For your order to be put through, Gift Organic needs some information from you. Some of these include your name, contact details, billing address, delivery address and payment details. For information on how Gift Organic obtains, stores and uses your personal information please see the privacy policy.
 

GENERAL
Gift Organic will not be responsible or liable for any delay in performing any of our obligations under this agreement if such delay is caused by circumstances beyond our reasonable control. This site may be accessed throughout Australia and overseas. We make no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. These terms and your use of the website will be governed by and interpreted in accordance with the laws of South Australia. Each party submits to the exclusive jurisdiction of the courts of the State of South Australia. If any part of these terms are found to be void, unlawful or unenforceable then that part will be deemed to be severable and the severed part will not affect the validity and enforceability of any remaining provisions. If Gift Organic does not exercise or enforce any right or provision under these terms, it will not constitute a waiver of such right or provision. Any waiver of any provision under this agreement will only be effective if it is in writing and signed by Gift Organic.

If you need further assistance please contact us.

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